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ACSA Aged Care Awards recognise distinguished providers for steering through challenging year

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Aged & Community Services Australia (ACSA), the peak body for not-for-profit aged care providers, has announced the national winners of the 2021 ACSA Aged Care Awards.

Proudly supported by HESTA, the annual awards ceremony highlights outstanding achievements and contributions made by organisations, teams, and individuals in the aged care industry over the past year.

“This year has been difficult for the aged care sector and these winners have risen to the challenge,” ACSA CEO Paul Sadler said.

“To see so many providers, their employees, and volunteers working incredibly hard to continue delivering the best aged care they can under unprecedented circumstances shows just how committed the sector is to older Australians.”

There are five categories for the awards.

Employee of the Year recognises the dedication and contribution of an individual employee in the delivery of services to older people. The employee must have excelled in the care of older people, demonstrated initiative in their workplace, and helped to strengthen and inspire their colleagues. This year’s winner is Therese Best from Queen Victoria Care in Tasmania.

Volunteer of the Year recognises an individual who exemplifies the tireless generosity of volunteers in caring for and supporting older people and their carers. This year’s winner is Christine Sward from Christian Homes in Tasmania.

Provider of the Year recognises a residential, community care or retirement village provider that demonstrates outstanding leadership, management, workforce culture, innovation, communication and excellence to the sector. This year’s winner is Warrigal in NSW.

Regional Rural Remote (RRR) Provider of the Year recognises a residential, community care or retirement village provider that has a head office located in a regional, rural or remote area. This provider demonstrates outstanding leadership, management, workforce culture, community engagement, innovation, communication and excellence to the sector. This year’s winner is Mt View Homes in South Australia.

Innovation in Service or Design recognises a program, project or initiative that shows originality to improve the lives of older Australians. The project should focus on achieving positive outcomes for all concerned. The project can be focused on either improving services to older people or on the design and building of new or improved spaces for older people. This year’s winner is Anglicare Southern Queensland.

Winners of the National 2021 ACSA Aged Care Awards were announced on December 7 in an online ceremony hosted by CEO Paul Sadler.

Anglicare Southern Queensland won for their By Request campaign, an eight-part web series celebrating music’s ability to connect us back to our treasured memories.

This follows on from the organisation being named as Australia’s Most Trusted Brand in Aged Care and Retirement Villages in the annual Reader’s Digest Trusted Brands survey.

Anglicare Southern Queensland executive director Sue Cooke congratulated all winners and finalists and all the hard-working staff at Anglicare for ensuring high-quality care is provided to clients right across Queensland.

“It’s an absolute honour to win the national award for By Request…,” Cooke said.

“All of the finalists are doing an incredible job to support older people in Australia and we’re so proud to have been recognised alongside them.

“I’d really like to thank our 3000 staff and 600 volunteers who, day-in and day-out, provide an exceptional level of care to more than 50,000 Queenslanders and have done so for the past 150 years.”

All of the finalists are doing an incredible job to support older people in Australia and we’re so proud to have been recognised alongside them.

Anglicare Southern Queensland executive director, Sue Cooke

The Anglicare Southern Queensland team produced and designed the campaign in house with Specific Music, a boutique music publisher and record label, who managed artists and music licensing.

The series was produced remotely from Brisbane, regional Queensland, Sydney, Melbourne and Los Angeles.

Artists in the series include: Katie Noonan (pictured top right), Isaiah Firebrace, Jess & Matt, Harrison Craig, Rai Thistlethwayte (from Thirsty Merc), Adam Eckersley and Brooke McClymont, Emma Birdsall, and Kate Miller-Heidke.

Sadler said each of the national winners – along with all state winners and finalists – are to be commended for their exceptional efforts to support older Australians and their families throughout the year.

“The whole sector has worked tirelessly to maintain the safety of residents, their families and staff.

“I’m delighted that the exceptional work of these providers has been recognised through the awards.

“They are some of the many providers across the sector who can show all of us what aged care has the potential to contribute to our community.

“Congratulations to all winners, and nominees, for their commitment to deliver quality care to many older Australians.”

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