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Wednesday, December 8, 2021

Reminder survey on evaluation of the Aged Care Quality Standards ends Sept 3

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The department of health has been inviting providers, consumers, sector representatives and other key stakeholders working in the aged care sector to complete an online survey about the Aged Care Quality Standards.

The new Quality Standards were introduced in 2019 and shifted the focus to the outcomes for consumers of aged care services.

Made up of eight individual standards, they are expressed to include a statement of outcome for the consumer, a statement of expectation for the organisation and organisational requirements to demonstrate that the standard has been met.

Standard 3 pertains to personal care and clinical care.

There will also be online focus groups organised for sector representatives to participate.

Those interested can nominate themselves to take part in focus group interviews on the Quality Standards.

KPMG is conducting the survey and focus groups on behalf of the department to obtain feedback on the current Quality Standards, including the impact of the standards on consumers, providers and other key stakeholders.

The survey forms part of a broader evaluation of the Quality Standards.

How to participate

The survey is open until midnight (AEST) on September 3, 2021 and only takes 15 minutes to complete.

Find more details about the survey here.

Find more details about the focus groups here.

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