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Tuesday, May 17, 2022

Survey helping to evaluate aged care COVID-19 grief and trauma supports

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The Federal Department of Health is always looking to improve consumer supports, programs and services.

With this in mind, it is asking everyone in aged care to complete this short, five-minute survey to help the department evaluate the aged care COVID-19 grief and trauma response package.

The survey will assess:

  • how many people know about the services provided in the package
  • how many people used the services provided
  • how the services and communication about the package could be improved.

Who should fill in the survey?

The health department would like to hear from all aged care stakeholders, regardless of awareness/involvement in the package.

This survey is intended to capture the aged care provider experience, so is for:

  • aged care providers, including home care and residential care
  • aged care staff
  • aged care stakeholders
  • Community Visitors Scheme auspices and volunteers.

Background on the package

The emotional and psychological impacts of COVID-19 right across the aged care sector have caused grief and trauma for many.

The Federal Government has funded a Grief and Trauma Response Package (the Package) to provide grief and trauma support and resources to aged care recipients, their loved ones and aged care staff.

Please note, the survey will be open until August 16, 2021.

There will be a subsequent survey to capture the perspective of older people and their loved ones.

If you have any questions about the survey, please contact: HealthConsult Project Manager Amy Monk via amy.monk@healthconsult.com.au or the Department project team ageing.and.diversity@health.gov.au.

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