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Sunday, October 24, 2021

West Australian winners of the Excellence In Age Services Awards announced

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LASA congratulates the West Australian winners of the Excellence In Age Services (EIAS) Awards.

The winners are spread across five categories: Rising Star, Individual, Next Gen Young Leader, Organisation and Team.

Rising Star winner

Lena Judrill works for the Halls Creek Peoples Church Frail Aged Hostel. She is caring and kind, and care recipients clearly love her. She provides culturally appropriate care, with First Nations people in Halls Creek.

She loves her work and elders get the care they require at all times.

Individual winner

Patricia Van Niekerk works for Home Instead in Perth and in south west WA. She is exceptional at identifying and recognising each client’s individual likes, and provides personalised care.

For those clients living with dementia, she uses strategies to enhance positive responses. Working with colour and style of clothing, appropriately chosen make-up and a carefully selected sing-along song are all part of pre-delivery preparation.

 Van Niekerk researches her clients, never misses a special occasion and often celebrates her clients’ milestones with their favourite tea and cake, which she enjoys making with them.

Her personal approach to clients often means extending herself well beyond her own comfort zone.

Next Gen Young Leader winner

Richelle Johns works with My At Home Care and besides being very knowledgeable, is always friendly and approachable and works tirelessly for the benefit of customers and staff.

She has been an integral part of implementing My At Home Care’s customer-centred approach to care. She believes all customers should have direct access to their customer coordinator and somebody they can call 24 hours a day.

Johns has helped to implement the organisation’s “personal assistant” approach to customer coordination, where they are encouraged to call, text, email or even come into the office and let staff assist them.

Organisation winner

Rosewood Care Group, a non-profit residential aged care organisation, has been serving the local community for over 60 years.

In the last few years it has grown from 50 employees to approximately 200 and is continuing to expand.

Rosewood’s mission is to provide premium care and enhance the quality of life of aging people.

Rosewood celebrates champions in care and audits are run to benchmark results for staff and resident satisfaction.

This is backed up by 98 per cent occupancy and very low turnover of staff.

Rosewood has “Joy”, a behaviour that is given as an example for a carer singing with a resident or sitting and chatting to them.

Team winner

The Woodvale Getaway Team, Community Vision, is a fundamental part of the Woodvale social club, providing social support, respite and wellbeing opportunities for older people wanting to live their best life possible.

The Woodvale team is a multidisciplinary gathering, with a passion for delivering quality services including support workers, an aged care manager, art therapist VR project lead and the chef to provide the best experiences for its customers.

The Woodvale Getaway Team created an opportunity for our customers to travel the globe with a fully immersive, interactive travel experience, using advanced technology.

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