Startup company Mable has appointed former Australian Small Business and Family Enterprise Ombudsman (ASBFEO) Kate Carnell, AO to its board, seeking to drive participation of more small business owners and sole traders in the growing aged and disability support sectors.
Mable connects small business aged care and disability service providers with users, and intends to offer users a range of alternatives to the big players, while also providing more flexibility for the smaller enterprises and fostering more personal connections.
The appointment is Carnell’s first role since her contract ended as ASBFEO, where she spent five years advocating for the small business sector and working to unlock opportunities for businesses to grow.
She said while the aged and disability sectors are in the midst of huge growth, they’re also stymied by chronic workforce shortages and that small business owners and sole traders hold the key to solving some of those challenges.
“… the recent Budget funding of 80,000 new aged care home care packages should be congratulated, but we now need to turn our attention to who will deliver the services and support,” she said.
“I know there’s a large number of Australian small businesses looking to provide support for people who are ageing and with a disability, however, the current system is complex.”
Carnell hailed Mable as a unique platform that offers a new model of care, and provides huge potential for businesses and sole traders to access these growing industries.
“I’m looking forward to supporting Mable to drive more participation among Australia’s small businesses in the sectors,” she said.
Peter Scutt, CEO and co-founder of Mable, said Carnell brings a wealth of experience in business and governance to support Mable on its next phase of growth.
“We’re extremely proud that someone of Kate’s calibre has joined the Mable board.
“We welcome her to the business and look forward to working with her to better establish small businesses and sole traders in the aged and disability sectors.”
Carnell has first-hand experience in the care and support sector, with a background working as a community pharmacist early in her career, and also caring for her ageing parents.
She is also on the board of Beyond Blue and Australian Made Campaign Ltd and led the independent review of National Aged Care Quality Regulatory Processes in response to the failures in the quality of care at Oakden.
“If I had been able to find and manage support people that my parents knew and trusted, it would have made a huge difference to their quality of life,” she said.
“My personal experience with my parents has shown me the importance of choice as we age, and has led to my passion for what Mable offers to the market.”